Refund policy

Return Policy


60 Days of Peace of Mind

From the moment your new BEDLAM treasures arrive, you have 60 full days to experience them in all their glory. If for any reason you decide they're not quite perfect, we're here to help make the return process as smooth and simple as possible.

Return Eligibility

Ensure your items remain unspoiled—unworn, unused, and nestled in their original packaging. A receipt or proof of purchase will seal the deal for your return eligibility.

Initiate a Return

Ready for a return? Drop us a line at contact@bed-lam.com, and we'll guide you through the process.

Return Process

Once your return request is approved, we’ll send you a label and detailed instructions on how to send your items back to us. Please note, returns sent without prior approval may not be accepted, as we like to keep things tidy and organized.

Questions?

We're always here to help. Reach out any time at contact@bed-lam.com.

Damages and Issues

Check your order as soon as you receive it. If there’s a hiccup with a defective item, damage, or a mix-up, let us know right away. We’re committed to making it right.

Exceptions

Some items like final sale goods and gift cards aren't eligible for return.

Exchanges

Fancy something else? Simply return the item you have, and once that's sorted, you can make a new purchase to your heart's content.

EU Cooling Off Period

For our friends in the European Union, you enjoy the right to change your mind. Cancel any order within 14 days—no questions asked. The usual conditions apply: items must be in their original state and packaging, and you’ll need your receipt or proof of purchase.

Refunds

Once your return reaches us and passes inspection, we'll confirm whether your refund is approved. Approved refunds are processed back to your original payment method within 10 business days. Remember, banks or card companies might take a little longer to deposit the funds back into your account.

If it’s been over 15 business days and you haven’t received your refund yet, please contact us at contact@bed-lam.com.